Returns

 

Returns

When dealing with personal health and rehabilitation - a product may function exactly as designed and work effectively for many patients. However, individual results will vary. Unfortunately, we cannot provide a warranty or guarantee that a particular product will treat your condition or relieve your symptoms.

Our policy lasts 30 days. Please send us an message via Contact Us page with your Tracking Number. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Notice: due to the customization of each product we make, there are some unrecoverable restocking fees ($15 per pair of insoles). So you will get refund of your original payment deducted by $15. If you have further questions, please feel free to connect with customer support by email during regular business hours.